Shipping policy
Shipping worldwide from Cyprus to the USA
1. Local Delivery — Cyprus 🇨🇾
We offer fast and reliable delivery across the entire island of Cyprus.
Shipping Options
ACS Courier
• Home delivery or pickup from your nearest ACS branch
BoxNow Lockers
• 24/7 smart locker pickup across Cyprus
• You will receive a PIN via SMS and email once your order is ready
Delivery Time
• 1–3 business days from the order date
Shipping Rates
• FREE shipping on orders €50 and above
(Valid for ACS branch pickup and BoxNow only)
• Orders under €50:
– €1 via BoxNow
– €3 via ACS Courier
Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and public holidays) after receiving your order confirmation email.
You will receive a shipping confirmation email once your order has been dispatched.
2. Shipping to Greece 🇬🇷
We deliver to Greece with convenient and affordable options.
Shipping Options
ACS Courier
• Pickup from any ACS branch in Greece
BoxNow Lockers
• 24/7 smart locker pickup across Greece
• PIN code sent via SMS and email once the parcel is ready
Delivery Time
• 3–5 business days
Shipping Rates
• BoxNow: starting from €5
• ACS Courier: rates calculated at checkout
3. International Shipping 🌍 (Excluding USA)
We offer international shipping through secure and trackable courier services.
Shipping Options
• EPG Courier: 5–7 business days
• EMS Data Post: 5–7 business days
Shipping Rates
All international shipping rates are calculated automatically at checkout.
Final costs will be displayed before completing your order.
4. United States — International Shipping 🇺🇸
We ship orders to the United States via DHL Express.
• Delivery time: 3–5 business days after dispatch
• Shipping cost is calculated at checkout based on the total weight of the order
• Orders are shipped from Cyprus (European Union)
Please note:
Customs duties, import taxes, or additional fees may apply according to U.S. regulations.
These charges are not included in the product price or shipping cost and are the responsibility of the customer.
We are not responsible for delays caused by customs clearance procedures.
Damaged or Lost Packages
We take great care in preparing and shipping all orders.
However, we are not responsible for packages damaged or lost during transit.
If your order arrives damaged, please contact us immediately so we can investigate the issue and assist with a replacement or refund where applicable.
Need Help?
If you have any questions regarding shipping or delivery, feel free to contact us:
📞 Phone: +357 70000506
📧 Email: info@pantzi.com
🕒 Business Hours:
• Monday–Thursday: 08:00–16:00
• Friday: 08:00–15:00
💬 Or reach us via our Contact Us page.